Your safety is our top priority
When you or your family member is a patient at Grand View Health System you want to be sure you receive the best and safest care possible. Our health care professionals are committed to providing the best care for you and your family. We ask you and your families to join us to make sure that our care meets your needs and encourage you to let us know when it does not.
The following are a few of the countless steps our health system is taking to assure you receive reliable care:
- Your safety is central to every aspect within our health system. It is the top priority at all levels of our organization including management, physicians, and staff.
- We have a patient safety committee in place to evaluate any safety concern brought up by staff, patients, or family member. The committee reviews each safety aspect and develops steps to make our hospital a safe place to receive your care.
- All physicians and nurses at our hospital are board licensed and participate in continuing education.
- For medication safety, we double-check to make sure you receive the right medication, right dose, with the right method at the right time. We encourage you to speak up if you have any questions about your medication.
- We clarify your identify frequently throughout your care episode.
- We check your current medication with those being prescribed to watch for potential interactions. We ask you to provide us with an up-to-date medication list when you receive care.
- Hand washing is very important in prevention of infection. Wash your hands and cover your cough.
- Caregivers communicate with each other as patient care is given.
- We recommend you have a family member or friend with you during your health care visits.
- They can provide comfort, support, and can also help ask questions.
- We encourage you to ask questions and take notes.
